In this podcast series titled “Natural-born Communicators? Dispelling the Myths,” we delve into the art and science of communication with three remarkable leaders, each offering a unique lens on what it takes to lead on the global stage.

In this episode, we dive into the challenge of listening as a leader amidst the overwhelming noise of information. How can a leader truly hear what matters most? Gupta shares a fascinating approach—using cutting-edge technology like generative AI and natural language processing to sift through the noise. With DBS receiving thousands of calls, how does Gupta stay on top of key insights without being overwhelmed? And how does AI help him respond more effectively? Discover how technology is reshaping leadership and what it means for the future of communication.